5 More Tips for Skillfully Collecting Customer Feedback

In 2018, the best way to serve your customer base is to find out what their…


How to Optimize the Customer Journey at Every Step

In today’s competitive market, customers have more choices than ever before.…


"What is Churn?" and other SMS Marketing FAQs, Answered

For any business owner trying to effectively serve their clients in 2018,…


marketing automation

Why Marketing Automation Should Be Part of Your 2018 Strategy

Over the last few years, the term ‘Marketing automation’ has been thrown around…