CRM for Sports Clubs to Retain More Members
Gleantap helps you unify member data, track activity, and automate engagement with personalized campaigns at scale.
Gleantap Delivers Real Business Outcomes
65%
Increase in Conversion
51%
Increase in Retention
95%
Support Handled by AI
Built for Leading Sports Clubs and Associations
Gleantap helps sports clubs, golf clubs, tennis clubs, and other associations centralize member data, automate follow-ups, and drive higher retention.
Sarah D.
“Excellent customer support. They resolved a time-sensitive segmentation issue quickly and efficiently.”
John H.
“Excited about AI chatbot and automation features, but onboarding and training need improvement.”
Val N.
“Strong automation capabilities helped us improve workflows, especially for overdue and follow-up automations.”
Your Customer Data, Visits, and Memberships At A Glance
Gleantap gives your sports club a single view of every member across all locations. Track visits, check-ins, and membership status so you know who's active and what risk churn.
Customer Profiles
Record every member's visits, memberships, purchases, and conversations in one unified profile.
Cross-Location Tracking
Recognize members across all your club locations for full context.
Event-Based Segmentation
Group members by shared attributes, behavior, and actions to send the right message.
Track Sale Opportunities At Every Stage
Gleantap's visual pipeline lets your sales team track every prospect from first inquiry to signed membership. Know exactly where each member stands and how to approach them.
Visual Kanban Board
Drag and drop members between stages like inquiry, trial booked, trial completed, and membership sold.
Activity Tracking
Log every call, text, and email so your team never loses context on a prospect.
Custom Pipeline Stages
Create separate pipelines for new members, trial conversions, win-backs, or collections.
Capture Member Data to Close More Deals Faster
Gleantap gives you the tools to collect customer data, promote events, onboard new members, and process membership purchases. Every submission flows directly into member profiles, so your team always has the right context.
Landing Pages
Build custom landing pages to promote tournaments, seasonal memberships, and events, and capture data directly into your CRM.
Waiver and Intake Forms
Collect member preferences, goals, and interests on iPad-based forms at check-in.
Checkout Forms
Let members purchase memberships and event passes directly from the form with integrated billing systems.
Turn Member Data Into SMS and Email Campaigns That Convert
Gleantap lets you build and automate personalized campaigns. Send every message based on real behavior triggers, from trial follow-ups to win-back offers.
Customer Journey Builder
Build automated workflows that guide members from trial sign-up to long-term retention.
Behavior-Based Targeting
Trigger campaigns based on visit frequency, membership type, purchase history, or real-time engagement.
Optimized Delivery Times
Send email or SMS campaigns at the right time for higher open rates.
One Inbox for Every Conversation Across Every Channel
Gleantap brings every conversation into one place, so your team can respond faster and never lose track of a member's interaction.
Unified Inbox
View SMS, email, web chat, WhatsApp, Facebook Messenger, and Instagram DMs on a single inbox.
AI Agents
Let AI handle common inquiries, book appointments, and attempt retention when members want to cancel, across every channel 24/7.
Click-to-Call Functionality
Call members directly from their profile. Every call gets logged and recorded automatically.
Track Member Engagement, Sales Performance, and Revenue Growth
Gleantap shows real-time insights into conversion rates, engagement metrics, campaign success, and average purchase per member. This helps you make data-driven decisions.
Sales Dashboard
Track pipeline status, conversion rates, response times, team performance, and source attribution.
Campaign Analysis
Measure open rates, click-through rates, and conversions for every email and SMS campaign you send.
Segment Analysis
Break down any member segment by behavior, visit patterns, membership type, and source to understand your members.
Frequently Asked Questions
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One Software to Manage Your Sports Club Business
Gleantap gives your sports club one platform to track every member, automate engagement, and act before they cancel.
Omnichannel Inbox with AI Agents
Omnichannel Inbox lets you manage patient conversations from SMS, email, Facebook, Instagram, WhatsApp, and web chat in a single inbox. AI Agents handle routine questions and appointment bookings.
Learn MoreMarketing Automation
Marketing Automation helps you create campaigns for new inquiries, recall reminders, and reactivation messages to lapsed patients.
Learn MoreSales CRM
Sales CRM provides unified customer profiles, pipeline visibility, and task assignment to increase conversion.
Learn MoreLoyalty & Gamification
Loyalty and Gamification let you create a reward system with points, badges, challenges, and tiered levels.
Learn MoreMost customers are leaving positive reviews across channels. Your brand reputation is strong and well-maintained.
Reputation Management
Reputation and Review Management centralizes reviews from Facebook and Google in one dashboard.
Learn MoreRetain More Members and Maximize Revenue With Gleantap
Gleantap sports club CRM software gives you one platform to manage member data, track member activity, and run targeted campaigns. This drives retention and increases engagement.
Retain More Members and Maximize Revenue With Gleantap
Gleantap sports club CRM software gives you one platform to manage member data, track member activity, and run targeted campaigns. This drives retention and increases engagement.