Built-in Review Management Software to Build Trust and Attract More Customers
Gleantap pulls all reviews from Google and Facebook into one dashboard. Analyze your customer sentiment, respond faster with AI, and automate feedback.
Most customers are leaving positive reviews across channels. Your brand reputation is strong and well-maintained.
Gleantap Delivers Real Business Outcomes
3x
More reviews collected
85%
Improvement in NPS
100%
Automated
Trusted by B2C Professionals
Track All Your Reviews in One Dashboard
Gleantap brings all your customer reviews into a single dashboard, so you can track trends, filter by channel, and address negative reviews faster.
Centralized Dashboard
Connect your Google and Facebook pages and pull every review into one place automatically.
Multi-Location View
See customer review data across all your locations from one account.
Team Notifications
Set up instant email alerts or daily digests for new reviews and assign notification rules by team role so the right person responds.
AI-Powered Replies for Faster Response
Gleantap AI helps you reply to reviews on your behalf, so your customers feel heard.
AI Review Responses
Set custom instructions for how AI handles positive, neutral, and negative reviews so every reply matches your brand tone.
Saved Response Templates
Save your most-used replies as templates and respond from a dropdown in seconds.
Common Theme Highlights
See common phrases highlighted at the top of your reviews so you know what customers care about most.
Get More Reviews on Autopilot
Gleantap helps you send review requests automatically through email and SMS, so you collect more reviews without chasing customers.
Automated Review Requests
Send review requests through email and SMS campaigns to reach customers at the right time.
Branded Review Page
Customize a landing page with your logo and colors where customers can review you on Google, Facebook, or leave internal feedback.
Internal Feedback Page
Collect private feedback through a separate page with additional questions.
Understand What Your Customers Think Of Your Brand
Gleantap helps you capture honest feedback so you can fix problems early.
Pre-Built Survey Templates
Use customizable, ready-made feedback survey templates for faster creation.
Flexible Question Types
Use open-ended questions, multiple-choice checkboxes, and scaled ratings to capture specific feedback.
Automated Follow-Ups
Trigger campaigns based on survey responses, so dissatisfied customers get immediate attention.
Monitor Customer Sentiment and Track How Your Ratings Change Over Time
Gleantap turns your review data into actionable insights so you can understand your customers better and take action before small issues become big problems.
Ratings & Reviews Report
Get a dedicated report that breaks down every review and piece of feedback your brand receives.
Visual Trends
Track how your review performance changes over time with built-in graphs and stats.
Advanced Filtering
Filter reviews by channel, sentiment, date, replies, or location to find exactly what needs your attention.
Frequently Asked Questions
Improve Your Brand Experience With Our Customer Engagement Software
Gleantap gives you one platform to manage your marketing, sales, and customer service operations without switching between tools.
Omnichannel Inbox with AI Agents
Omnichannel Inbox consolidates all customer interactions across multiple channels into a single inbox, while our AI Agents handle routine questions and bookings 24/7.
Learn MoreMarketing Automation
Marketing Automation helps you target specific customer journeys and create personalized campaigns, so every customer gets the right offers at the right time.
Learn MoreLoyalty and Gamification
Loyalty and Gamification let you reward customers with points, badges, challenges, and tiered levels. Make your customers feel valued and give them a reason to choose you every time.
Learn MoreMost customers are leaving positive reviews across channels. Your brand reputation is strong and well-maintained.
Reputation and Review Management
Reputation and Review Management helps you collect and manage customer reviews across Facebook and Google in one dashboard.
Learn MoreImprove Your Reputation and Attract More Customers
Gleantap helps you collect reviews and use that feedback to improve personalized experiences that drive trust, conversions, and long-term loyalty .
Improve Your Reputation and Attract More Customers
Gleantap helps you collect reviews and use that feedback to improve personalized experiences that drive trust, conversions, and long-term loyalty .