Customer Profile Management Platform That Drives Retention
Turn fragmented data into unified customer profiles. Gleantap gives you insights into every customer’s preferences, behaviors, and needs to deliver personalized experiences that increase engagement.
Trusted by Leading Brands
See Everything You Need to Know About Your Customer
Build unified customer profiles that show critical information, such as age, gender, purchases, visits, behavior patterns, conversations, purchases, bookings and memberships, from different touchpoints and channels. This gives your team access to a single source of truth to deliver personalized experiences.
Unified Profiles
Consolidate data from every touchpoint into a single, comprehensive record.
Comprehensive Data
Track demographics, behaviors, needs, and interaction history in one place.
Team Access
Provide sales, marketing, and support teams with a shared source of truth.
Know Each Customer Well Enough to Keep Them Longer
Gleantap profiles capture unlimited custom data specific to your business, such as membership tiers, service preferences, engagement history, and personal goals. This allows teams to deliver exactly what matters to each individual customer.
Custom Data Capture
Capture unlimited custom attributes specific to your business model and goals.
Engagement History
Monitor complete historical data to understand customer motivations over time.
Personalized Service
Deliver tailored experiences that address each customer's specific needs.
Recognize Your Customers At Every Store
Gleantap tracks customers across all your store locations, so they're never treated as a new lead when they visit a different branch. One unified profile helps your team see their complete history, no matter where they walk in.
Sync Across Locations
Eliminate fragmented data by tracking behavior across all your branch locations.
Full Context Anywhere
Allow team members at any branch to access a customer's full history instantly.
Seamless Experience
Ensure customers are recognized and valued regardless of which location they visit.
Track Customers Across Every Channel They Use
Customers interact with you through email, SMS, social media, web forms, phone calls, and in-person visits. Gleantap unifies all these touchpoints in individual profiles so you can track, manage, and optimize each customer’s complete journey across every channel.
Unified Touchpoints
Combine data from email, SMS, social, web forms, and phone into one profile.
Journey Optimization
Track and manage each customer's movement across every digital and physical channel.
Consistent Messaging
Ensure your communication is aligned with the customer's entire historical journey.
Dozens of seamless integrations
The best software products play well with others. From data and metrics to marketing system and sales, we help you unify all your data to get a full overview of each and every customer.
Frequently Asked Questions
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Learn About More Features
Know Your Customers At A Personal Level
Gleantap helps you build complete customer profiles, so your team has the context they need to personalize every interaction that keeps customers coming back.
Know Your Customers At A Personal Level
Gleantap helps you build complete customer profiles, so your team has the context they need to personalize every interaction that keeps customers coming back.