Customer Retention

Retention Marketing Vs. Customer Retention: Which is Worth It?

If you’re a business owner or marketer, you’ve probably faced a…


Customer Engagement

What is User Engagement and Why Should You Measure It

We can all think of businesses we’ve abandoned. Maybe it was a rude…


How to Learn From Disney and Improve Customer Experience

There’s nothing like walking into a Disney theme park for the first time.…


Spa

How to Get Repeat Spa Customers

As a fitness business owner, you know the importance of keeping existing…


How Segmentation and Automation Can Help Increase Your Retention Rate by 15%

Over the years, customer experience in the wellness industry has changed…


Gym Members

7 Retention Strategies that Worked for Gold’s Gym

Having a retention strategy for your gym has always been important. It’s one…


The Importance of Referral Programs for Your Fitness Business

Members are the beating heart of every fitness business across the country and…


Customer Retention Is Key To Your Business

Why Customer Retention Is Key To Your Business in 2022

The COVID-19 pandemic has dramatically shifted gym membership.  Many gym-goers…


Customer Retention Marketing- 12 EASY Customer Retention Strategies

Customer Retention Marketing- 12 EASY Customer Retention Strategies

Did you know? According to MarketingWizdom, the average business loses 20…


How to Increase Gym Membership Using New Technologies

How to Increase Gym Membership Using New Technologies

As technology continues to move forward, more and more industries are seeing…