4 Ways to Boost your Customer Experience Hyper-Effectively

How can your business engage customers across communication channels to provide an…

Top 6 Metrics To Measure The Success of Your SMS Marketing Campaign

This post dives into the metrics you should use to dive into understanding the…

3 Easy Out Of The Box Ways To Use Automated Text Marketing In Fitness

The primary reason text message marketing is making a comeback is that the last…

How To Do SMS Marketing Easily | Is It Still Effective In 2019?

The average knowledge worker 'checks in' with communication tools every 6 minutes…

Top 10 Podcasts that Fitness Business Owners Should Listen To In 2019

Podcasts have exploded in the last couple of years and there's a lot of good…

Personalization and Automation is The Future of Marketing for Gyms

Fitness businesses have been addicted to social media marketing and online…

How to Be Great at Targeted Messaging for Your Members

Brands and businesses have been addicted to social media growth and now its time…

Top 5 Easy Ways To Be The Best At Automated Text Message Marketing

A lot has been written about marketing automation, but here we dive deeper into a…

Text Message Marketing For Small Business – Why Is It Important Today?

For years, businesses have searched for ways to inculcate their brand, products or…

Top 4 Simple Ways To Automate Marketing at Your Gym | Start Today

Marketing automation has been around for a while but its only in the last 5 years…

Customer Engagement Vs Text Message Marketing | Is There A Link?

People are too inundated with their social media feeds to care about the…

Dear Small Business Owner, Business Automation Is Not What You Think It Is

The last couple of years have seen a lot of brouhaha over automation taking over…

Text Message Marketing – Still A Reliable Marketing Channel In 2019?

5 years ago, most marketers decided that text message marketing and email marketing…

The 10 Best Blogs for Fitness Club Owners to Follow

Fitness club owners need to stay up to date on the latest trends, workouts, diets,…

5 More Tips for Skillfully Collecting Customer Feedback

Collecting customer feedback is one of the most effective ways to understand and…

How to Optimize the Customer Journey at Every Step

Without a proper strategy geared at optimizing the customer journey, prospects and…

Fitness Club Spotlight: What Gym Owners Can Learn from Planet Fitness’s Success

Planet Fitness has made a name for itself by putting customer needs first and…

“What is Churn?” and other SMS Marketing FAQs, Answered

Curious about SMS marketing and have questions like "What is churn?" Look no…

Everything You Need to Create Your Customer Engagement Strategy

There has never been a better time to invest in customer engagement. See what you…

5 Strategies to Improve the Open Rate of Email and SMS Campaigns

Email and SMS are two of the best ways to effectively reach your customers. Make…

ABC Financial: Streamlined Services for Customer Success

ABC Financial has been helping health and fitness clubs since the early 80s to…

How User Experience and Customer Experience Go Hand-in-Hand

Today, customers are beginning to expect a certain level of value to be delivered…

Upgrading your Bulk SMS Messaging Campaign in 6 Painless Steps

Getting your bulk SMS campaign exactly right can be difficult without the right…

Fitness Club Spotlight: The Alaska Club

Every few weeks we take a look at different fitness clubs that are changing the…

7 Best Practices for Improving the Customer Experience

Customer experience is quickly becoming the largest differentiator between brands.…

ClubReady: Creating an All-in-One Fitness Solution

In the world of fitness, niche markets are typically the way to go. However,…

Short Message Service Marketing: The Key to Customer Retention

Mobile marketing is becoming a valuable component of customer retention marketing.…

5 Customer Retention Strategies that Actually Work

Customer retention can not only improve your bottom line, but transform your…

Fitness Club Spotlight: Throwback Fitness

Our first Fitness Club Spotlight takes a look at NY-based Throwback Fitness, a…

How To Increase Opt-ins And Properly Promote SMS Marketing Campaign

Looking to begin an SMS campaign, but unsure how to increase opt-ins and grow your…

8 Text Opt in Best Practices (With Examples)

SMS Marketing can be a powerful tool, but without the right text opt in best…

FitMetrix: A Focus on Customer Experience

One of the best investments you can make in 2018 is in customer experience. See how…

30 Customer Retention Tips For Fitness and Wellness Clubs – eBook

Looking for help fighting customer churn and retaining more customers? This Ebook…

Top 4 Brands That Are Harnessing the Power of SMS Marketing Strategies

As more brands get involved in SMS marketing strategies, the more powerful SMS…

How to Choose Text Marketing Keywords for Your Next Campaign

Finding the right text marketing keywords for your SMS campaign can be difficult if…

6 Effective SMS Marketing Tips for Small Businesses

SMS Marketing has the power to transform the marketing plan of any small business.…

Client Retention Tips: How to Deal with Difficult Customers

Despite having a good client retention program, there will always be difficult…

PlumIQ: Optimize Your Customer’s Journey from Day One

PlumIQ has been helping fitness owners to optimize their member's journey from day…

A Beginner’s Guide to Customer Segmentation

Customer segmentation is the practice of dividing your audience into different…

Netpulse: Bringing Mobile to the Fitness World

Netpulse has been improving fitness clubs and gyms across the globe through mobile…

[Simple Tips] How to Use Mobile Analytics Tools To Stay Ahead Of Customers

Data-based decision making can help your company stay ahead of your customers. See…

Perkville: The Power of Customer Loyalty

Customer loyalty has never been more important than today, but it wasn't always…

6 Powerful Strategies for Tackling Customer Churn

Customer churn can be a thorn in the side of any business. Make sure you are ready…

Fitbit: Making Data Work For You

Fitbit was able to become the company you know today by using customer data for…

MyFitnessPal: A Smart Approach to Fitness

MyFitnessPal has revolutionized the way we approach fitness and customer success.…

How Customer Engagement Makes You More Profitable

Looking to increase your bottom line and customer engagement? Look no further! We…

Boost Retention with These Powerful Engagement Strategies

Customers may stay the same, but the way in which you reach them doesn't. Learn how…

How to Build Out a Text Marketing Campaign in 8 Easy Steps

Looking to start your first text marketing campaign? We have everything you need to…

Customer Satisfaction And You: Making A Difference With Your Audience

Customer-centric marketing is now all the rage. See how you can make a difference…

6 Essential Mobile Analytics You Should Be Tracking

Before starting your mobile marketing campaign, make sure that you are tracking…

How to Get the Most out of SMS Marketing Services

SMS marketing continues to be a relevant tool as the mobile world grows. Learn how…

8 Mobile Advertising Tools Designed to Increase Customer Engagement

The world has gone mobile and we are here to help you keep up with these 8 mobile…

Why Marketing Automation Should Be Part of Your 2018 Strategy

Marketing automation is the best way to keep up with the demands of a digital…

How to Reduce Customer Attrition without Breaking the Bank

Reducing customer attrition is important for growing companies. Learn how to tackle…

7 Best Practices for Collecting Customer Feedback

Understanding the needs of your customers is vital to business success in 2018.…

Relationship Marketing and SMS: A Match Made in Heaven

Relationship marketing can increase customer engagement and the success of your…

How to Boost Customer Engagement with SMS Advertising

Every business owner wants to boost customer engagement, but it can be difficult to…

5 Tactics for Maximizing Your Customer Loyalty Program

Make sure that you are getting the most out of your customer loyalty program by…

The Pros and Cons of Using a Group Texting Service

Discover the ins and outs of using a group texting service so that you are well…

How Using an SMS Short Code Can Improve Customer Engagement

SMS marketing is one of the most powerful ways to reach your customers, but with an…

5 Customer Retention Ideas to Implement in the New Year

Looking to jump start 2018 with a revitalized customer retention strategy? We have…

Text Blast: 8 Best Practices For Crafting The Perfect SMS Blast

Writing the perfect text blast can be difficult. However, if you follow these 8…

SMS Opt-In Best Practices for Optimal Results

Landing the SMS opt-in is the first and most important part of your text messaging…

SMS vs MMS: Which Is The Best Marketing Technique For 2019?

Mobile marketers need to know when to use SMS vs. MMS for marketing purposes. Let…

How to Use Mobile Marketing Tools to Gain an Advantage

The world of mobile marketing provides many tools to help you gain an advantage.…

Top 6 Best Customer Retention Statistics 2018 You Need To Know

Learn about the importance of customer retention for improving your company's…

4 Secrets to Running a Successful SMS Advertising Campaign

Make sure that you have what you need to be successful in your SMS advertising…

Why Customer Retention Should Be Part of Your 2018 Marketing Strategy

Heard about customer retention as a marketing strategy but unsure of where to…

What is MMS? Everything You Must Know About Multimedia Messaging

What is MMS? Have you been wondering how to take advantage of MMS marketing? We…

7 Ways to Improve Mobile User Engagement and Customer Retention

Mobile user engagement and customer retention are more important than ever before.…

How Mass Text Messaging Can Benefit Your Organization

Have you been hearing about mass text messaging and wondered how it can benefit…

A Simple Guide to Reducing Churn Rate Across the Board

Retaining customers and reducing churn rate are two huge considerations for most…

Top 4 Simple But Effective Customer Retention Ideas for Small Businesses

With so many customer retention ideas out there it can be hard to get started.…

How SMS Marketing Can Boost Your eCommerce Holiday Sales

Ecommerce typically sees a boom during the Holiday season. Make sure you are…

Why Is SMS Marketing The Most Trending Thing In 2019? Boost Sales..

SMS marketing has quickly become one of the most powerful customer retention tools…

The Basics of User Retention and Increasing App Engagement

Learn everything you need to know about the basics of user retention and increasing…

Top 8 Easy Practices For Your Next Business Text Messaging Campaign

Business text messaging is powerful tool for engaging customers and drumming up…

Reducing Customer Acquisition Cost with These 6 Strategies

Customer acquisition cost can make or break a small business trying to find its…

How to Increase Gym Membership Using New Technologies

Curious about how to increase gym membership using the latest in tech? We explore…

A Guide to Customer Engagement Platform Basics

Looking to engage users on a new level? Learn the basics of customer engagement…

Using Business SMS to Make a Difference with Your Customers

Business SMS is the latest trend in marketing and can revolutionize how you…

How To Create Value Through Mobile User Engagement

Unsure of how mobile user engagement can help your business? Learn how to create…

5 Customer Retention Strategies Designed to Maximize ROI

Trying to find the right customer retention strategy for your business without…

How to Get the Most out of a Push Notification Service

Looking to understand how to get the most out of your push notification service?…

First Austin Customer Success Meet-Up in the Books

Gleantap recently hosted an Austin Customer Success Meet-up, in which both Adam…

Why is SMS Marketing Now More Powerful Then Ever? Increase ROI With SMS

Looking for an introduction to the latest trend in marketing? Check out our…

Mobile App Analytics : Top 10 Metrics To Track For Better Engagement

The world of mobile technology is constantly changing. Make sure you know how best…

Why SMS Marketing is Valuable to Small Businesses

Wondering why more and more companies are choosing to use SMS marketing? Check out…

Boost Member Retention & Referrals through Text Messaging

In the world of fitness clubs and gyms, customer loyalty is the name of the game.…

5 Secrets to Reduce Churn Rate in an Ever-Changing Market

Trying to keep your customers around in an ever-changing market? We share our 5…

Mass Text Marketing: Unpacking the Latest Trend

Trying to figure out the latest trend in marketing? We unpack the latest trend and…

4 Tips To Increase Company Productivity Using A Content Writing Service

Been wondering how to take your content marketing to the next level? Using a…

Everything You Need to Know Before Choosing an Email Marketing Agency

Email marketing can be a powerful tool for any company, but only when done…

How to Build a Holistic Customer Retention Marketing Plan

Customer retention marketing isn't what it used to be, make sure you are taking the…

5 Tools Every Marketer Needs to Round Out Their Customer Retention Strategy

Looking to round out your customer retention strategy? Make sure that you are using…

12 SaaS Metrics Your Company Needs to Understand

New to the world of Software as a Service? Make sure your company is measuring…

How to use website engagement tools for your success

Are you looking to improve user engagement on your website? Make sure you are using…

The Importance of Customer Retention to Your Business | Top 5 Benefits

Customers are the lifeblood of your business, make sure you understand the…

5 Crazy Customer Retention Ideas That Actually Work

Are you looking for unique ways to retain customers and improve your bottom line?…

Top 7 Important User Engagement Metrics You MUST Measure In 2018

Aren't sure if you are measuring the right user engagement metrics? Check out our…

Mobile User Engagement: What We Can Learn from Snapchat

Are you looking to improve your mobile user engagement? Check out our analysis of…

5 User Retention Strategies the Most Successful Companies Use

Mobile applications can expect to lose up to 80% of their users in their lifetime.…

How to Build Your Customer Retention Strategy in 4 Steps

Building relationships with your customer is the key to an incredible customer…

The Ultimate Cheat Sheet to Customer Retention Techniques

Customer retention needs to be a key part of your marketing strategy. How are you…

Customer Engagement Platform: 7 Things Your Boss Wants To Know

A user engagement platform could be the key to meeting your customer retention…

Customer Retention Techniques: Content Marketing is Key

A good customer retention strategy is all about building a relationship with your…

Proximity Marketing Helps These 6 Retailers Are Drive Millions In Sales

How can proximity marketing help you grow your business? Learn from 6 retailers…

Reduce Churn Rate in 7 Easy Steps Now

Reducing churn rate is crucial if you want to focus on customer retention rather…

How to Increase Gym Memberships in 4 Easy Steps

The fitness and health club industry is worth 21.8 billion dollars, but 67% of gym…

Customer Retention Marketing- 12 EASY Customer Retention Strategies

Investing in your customers is one of the most valuable things you can do, learn…

Mobile App Analytics and You: 3 Keys to Success

Mobile app analytics will help you learn your customer better than ever, but how…

10 Customer Retention and Loyalty Techniques for Mobile Apps

Customer retention and loyalty techniques are abundant, but you need to make sure…