6 Effective SMS Marketing Tips for Small Businesses

SMS Marketing has the power to transform the marketing plan of any small business. See exactly how we do so with these 6 effective SMS marketing tips!

Client Retention Tips: How to Deal with Difficult Customers

Despite having a good client retention program, there will always be difficult customers. Check out these 7 tips for turning problem customers into lifelong clients!

PlumIQ: Optimize Your Customer’s Journey from Day One

PlumIQ has been helping fitness owners to optimize their member's journey from day one. Learn from their success and see how you can improve your own customer retention campaign!

customer segmentation

A Beginner’s Guide to Customer Segmentation

Customer segmentation is the practice of dividing your audience into different groups in order to better serve your audience. See the why and how of this retention technique with our beginner's guide!


Netpulse: Bringing Mobile to the Fitness World

Netpulse has been improving fitness clubs and gyms across the globe through mobile technology for almost two decades. See what can be learned from their success when it comes to customer engagement and retention!

analytics tools

How to Use Mobile Analytics Tools to Stay Ahead of Your Customers

Data-based decision making can help your company stay ahead of your customers. See how mobile analytics tools can help you with this and more within!


Perkville: The Power of Customer Loyalty

Customer loyalty has never been more important than today, but it wasn't always that way. Learn from one of the pioneers of customer loyalty with this profile of Perkville.

customer churn

6 Powerful Strategies for Tackling Customer Churn

Customer churn can be a thorn in the side of any business. Make sure you are ready and prepared to take it head on with these 6 powerful strategies!


Fitbit: Making Data Work For You

Fitbit was able to become the company you know today by using customer data for success. See how they did it and more within!


MyFitnessPal: A Smart Approach to Fitness

MyFitnessPal has revolutionized the way we approach fitness and customer success. Get an in-depth look at the smart approach to fitness and see what you can learn for yourself.

customer engagement

How Customer Engagement Makes You More Profitable

Looking to increase your bottom line and customer engagement? Look no further! We walk you through exactly how to get more out of your customer engagement plan and make a difference for your customers.

engagement strategies

Boost Retention with These Powerful Engagement Strategies

Customers may stay the same, but the way in which you reach them doesn't. Learn how to boost retention for your business with these engagement strategies!