Customer Insights Platform to Analyze Revenue Growth
Gleantap turns customer data into actionable insights. This helps you create smarter segments, personalize campaigns, and drive customer engagement and conversion.
Trusted by Leading B2C Brands
Know Who Your Customer Is for Deeper Personalization
Gleantap lets you analyze customer data across campaigns, segments, journeys, behaviors, traits, and actions. Segment customers, identify your most loyal ones, and make smarter decisions.
Segment Analysis
Break down any customer group by gender, age, lifespan, visit frequency, and average purchase value to understand exactly who they are.
Loyal vs. Churned Comparison
Compare your most loyal customers against those who leave to identify the traits and behaviors that predict long-term retention.
Custom Metrics
Go beyond default data points by adding your own metrics to track exactly what matters to your business.
Build AI-Powered Ideal Customer Profiles in Minutes
Gleantap's AI analyzes your customer data and surfaces the insights that matter most, without you having to dig for them.
Ideal Customer Profile
Get an AI-generated breakdown of your best customers by age, gender, source, visit frequency, purchase behavior, and preferred memberships.
Natural Language Queries
Ask questions about your data in plain language and get instant answers.
Custom Reports
Create reports for customer segmentation, engagement metrics, team sales performance, top products and memberships, and marketing source effectiveness.
Track Every Step of the Customer Journey
Gleantap helps you track how customers move through each stage and which messages land, so you can personalize experiences at scale.
Step-Based Analysis
See exactly how many contacts are at each stage of your flow.
Actions Activity
Track deliveries, opens, clicks, bounces, and unsubscribes for every email and SMS campaign inside your flow.
Target Audience Report
See every contact in your flow, their current step, when they entered, and their status.
See Which Campaigns Convert Customers The Most
Gleantap gives you a real-time marketing dashboard to track campaign performance across all channels and touchpoints.
Marketing Dashboard
Track total contacts, reachable audience, active campaigns, and email reputation from one view.
Campaign Analysis
Track open rates, click-through rates, and conversions across every email and SMS campaign from one dashboard.
Send Time Intelligence
See your best days and hours to send based on real campaign engagement data.
Track Your Customers At Every Sales Stage
Gleantap helps you visualize how your customers move from engagement to conversion across channels. Get the visibility you need to coach your team and hit your targets.
Pipeline Reports
Track lead status, conversion metrics, response times, and win percentages across every stage of your sales pipeline from one dashboard.
Conversion Path Analysis
Trace which touchpoints, reps, and sources drive the most revenue.
Team Performance
Monitor every rep's calls, messages, tasks, and appointments side by side.
Understand How Customers Engage Across Every Channel
Gleantap tracks every customer interaction across email, SMS, chat, WhatsApp, Facebook Messenger, and Instagram DMs, so you always know how your team is performing.
Support Dashboard
Monitor conversation volume, response times, and conversation type breakdown across every channel.
AI vs. Human Handling
See exactly how many conversations your AI is resolving versus your human team to optimize coverage and response time.
Channel Performance
Identify which channels drive the most engagement and where customers are most likely to respond.
Track What Drives Revenue Across Every Location
Build scorecards around the KPIs that matter most, catch underperforming locations early, and act before churn or revenue loss hits.
Custom Scorecards
Set KPI benchmarks around visit frequency, campaign performance, and member retention for every location or franchise unit.
Cross-Location Benchmarking
Compare performance across all your locations from one view to spot gaps and replicate what your best units are doing.
Real-Time Dashboards
Monitor marketing, sales, and support metrics as they happen so you always have an accurate picture of your business.
Dozens of seamless integrations
The best software products play well with others. From data and metrics to marketing system and sales, we help you unify all your data to get a full overview of each and every customer.
Frequently Asked Questions
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Learn About More Features
Know What Your Customers Want and Why
Gleantap turns raw data into customer intelligence insights that allow you to personalize campaigns, retain more members, and grow revenue across every location.
Know What Your Customers Want and Why
Gleantap turns raw data into customer intelligence insights that allow you to personalize campaigns, retain more members, and grow revenue across every location.