reduce churn rate

5 Secrets to Reduce Churn Rate in an Ever-Changing Market

In today’s day and age, information surrounds us everywhere we go. Information…


customer retention marketing

How to Build a Holistic Customer Retention Marketing Plan

When it comes to customer loyalty and customer retention in 2017 compared to…


customer retention strategy

5 Tools Every Marketer Needs to Round Out Their Customer Retention Strategy

As marketing professionals, customer retention marketing is becoming a key to…


saas metrics

12 SaaS Metrics Your Company Needs to Understand

“If you cannot measure it, you cannot improve it.” This quote from Lord Kelvin…


the importance of customer retention

The Importance of Customer Retention to Your Business | Top 5 Benefits

In 2017, finding a customer, holding their attention, and retaining them long…


customer retention ideas, handshake

5 Crazy Customer Retention Ideas That Actually Work

Customer retention and customer service have been forever changed by companies…


User Retention Strategy

5 User Retention Strategies the Most Successful Companies Use

We are living in a consumer-driven economy. This means that the customer has…


Customer Retention Strategy

How to Build Your Customer Retention Strategy in 4 Steps

This morning I woke up with an email in my inbox from Alamo Drafthouse, a local…


User engagement platforms

Customer Engagement Platform: 7 Things Your Boss Wants To Know

In the world of internet buzzwords such as Scrum and SaaS (software as a…


Customer Retention Techniques

Customer Retention Techniques: Content Marketing is Key

If you have been in the business or marketing world over the last few years,…