sms marketing

Why SMS Marketing is Valuable to Small Businesses

As we have covered previously, SMS marketing and mass text marketing are…


reduce churn rate

5 Secrets to Reduce Churn Rate in an Ever-Changing Market

In today’s day and age, information surrounds us everywhere we go. Information…


customer retention marketing

How to Build a Holistic Customer Retention Marketing Plan

When it comes to customer loyalty and customer retention in 2017 compared to…


customer retention strategy

5 Tools Every Marketer Needs to Round Out Their Customer Retention Strategy

As marketing professionals, customer retention marketing is becoming a key to…


saas metrics

12 SaaS Metrics Your Company Needs to Understand

“If you cannot measure it, you cannot improve it.” This quote from Lord Kelvin…


customer retention ideas, handshake

5 Crazy Customer Retention Ideas That Actually Work

Customer retention and customer service have been forever changed by companies…


User Retention Strategy

5 User Retention Strategies the Most Successful Companies Use

We are living in a consumer-driven economy. This means that the customer has…


Customer Retention Strategy

How to Build Your Customer Retention Strategy in 4 Steps

This morning I woke up with an email in my inbox from Alamo Drafthouse, a local…


User engagement platforms

Customer Engagement Platform: 7 Things Your Boss Wants To Know

In the world of internet buzzwords such as Scrum and SaaS (software as a…


Customer Retention Techniques

Customer Retention Techniques: Content Marketing is Key

If you have been in the business or marketing world over the last few years,…