What is User Engagement and Why Should You Measure It
User engagement is a part of the customer experience because it encompasses customer interactions with your business.
Customer Experience
9 SMS Platforms as Reviewed by Capterra
SMS marketing is an excellent way for businesses to get their attention.
How to Learn From Disney and Improve Customer Experience
We highlight five lessons you can apply to your customer experience.
How to Get Repeat Spa Customers
Spa treatments and massages are attractive to gym-goers because it helps reduce the chance of injury and muscle strains.
5 Mistakes You Should Avoid When Using Membership Marketing
Membership marketing strategy is incredibly important for your business.
6 Ways to Reduce Membership Churn
There are many different things that you can do to increase your member retention and reduce membership churn.
How Segmentation and Automation Can Help Increase Your Retention Rate by 15%
Customer segmentation stems from these analytics and is vital to reaching customers.
10 Data-Backed Tips to Boost Your Memberships
The top ten data-backed tips for how to boost your membership numbers.
10 Ways to Incentivize Gym Members
Learn all about motivation, customer loyalty, and ten effective ways to incentivize your gym members.
How User Experience and Customer Experience Go Hand-in-Hand
Today, customers are beginning to expect a certain level of value to be delivered with each interaction with a company. See how user experience fits into the larger world of customer experience marketing and what it means for your next campaign.