Customer Retention

Retention Marketing Vs. Customer Retention: Which is Worth It?

If you’re a business owner or marketer, you’ve probably faced a…


Customer Engagement

What is User Engagement and Why Should You Measure It

We can all think of businesses we’ve abandoned. Maybe it was a rude…


SMS marketing platform

9 SMS Platforms as Reviewed by Capterra

In this digital age, people spend a lot of time on their mobile devices. This…


How to Learn From Disney and Improve Customer Experience

There’s nothing like walking into a Disney theme park for the first time.…


Spa

How to Get Repeat Spa Customers

As a fitness business owner, you know the importance of keeping existing…


5 Mistakes You Should Avoid When Using Membership Marketing

You have things sorted out pretty well so far. The marketing strategy you have…


Churn Rate

6 Ways to Reduce Membership Churn

Whether you’re a new fitness club owner or an experienced one looking for ways…


How Segmentation and Automation Can Help Increase Your Retention Rate by 15%

Over the years, customer experience in the wellness industry has changed…


10 Data-Backed Tips to Boost Your Memberships

You’re a teacher making money by sharing your passion and talent with others –…


10 Ways to Incentivize Gym Members

Having a gym that’s well managed plays a big role in running a successful…