Customer retention has always been a sore spot for gyms and fitness centers that are wanting to continuously draw in new members while also encouraging current members to come back.
This Ebook is designed to look into seven key habits of gym and studio owners that lead some to flourish and others to flounder. Considering the fitness industry average is a 40% churn rate, many gyms lose up to half their customers over the course of a year. So don’t wait until your churn rate rises — apply these seven actionable items to your daily routine and see the impact to your bottom line.
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Co-Founder, Gleantap & Mastera