Blog
Customer Engagement Vs Text Message Marketing | Is There A Link?
People are too inundated with their social media feeds to care about the advertising within them. Add the growing number of privacy concerns and restrictions and we can see the reason why marketers are focussing on channels where users have more control
Dear Small Business Owner, Business Automation Is Not What You Think It Is
The last couple of years have seen a lot of brouhaha over automation taking over jobs and disrupting industries. While a lot of it is true, the tales of automation taking over the world have been greatly exaggerated
Text Message Marketing – Still A Reliable Marketing Channel
Text message marketing was dead 5 years ago but now it’s making a comeback with better customer experience and focused targeting. Click here to know more.
5 More Tips for Skillfully Collecting Customer Feedback
Collecting customer feedback is one of the most effective ways to understand and better serve your audience. Learn the best way to gather information with these 5 tips!
How to Optimize the Customer Journey at Every Step
Without a proper strategy geared at optimizing the customer journey, prospects and customers alike will fall through the cracks. Make sure you are putting your best foot forward by optimizing each step of the process with this helpful guide!
Fitness Club Spotlight: What Gym Owners Can Learn from Planet Fitness’s Success
Planet Fitness has made a name for itself by putting customer needs first and focusing on providing value at every turn. See what can be learned from their success when it comes to customer engagement and retention!
“What is Churn?” and other SMS Marketing FAQs, Answered
Curious about SMS marketing and have questions like “What is churn?” Look no further! We answer these frequently asked questions and more with our latest FAQ.
Everything You Need to Create Your Customer Engagement Strategy
There has never been a better time to invest in customer engagement. See what you need to get started with this helpful guide on how to create a customer engagement strategy that works!
5 Strategies to Improve the Open Rate of Email and SMS Campaigns
Email and SMS are two of the best ways to effectively reach your customers. Make sure you are getting the most out of these campaigns by optimizing your open rate!
ABC Financial: Streamlined Services for Customer Success
ABC Financial has been helping health and fitness clubs since the early 80s to streamline their services for customer success. See what can be learned from 30+ years of crafting exception customer experiences!
Upgrading your Bulk SMS Messaging Campaign in 6 Painless Steps
Getting your bulk SMS campaign exactly right can be difficult without the right approach. Thankfully, we walk you through exactly how to upgrade your campaign in 6 painless steps!
Fitness Club Spotlight: The Alaska Club
Every few weeks we take a look at different fitness clubs that are changing the game in regards to customer engagement and retention. Today we look at the uniqueness of the Alaska Club and what can be gleaned from over three decades of success!