Meet your customers where they are...

Email

Gleantap’s inbox feature allows you to email back and forth with your customers, perfect for customers who primarily use email.

SMS

Close to 95% of all text messages are read within 5 minutes of being received, making this a vital channel for customer communication.

Website

Our chat-to-text widget that can be installed on any website makes it easy for existing customers and new prospects to reach out directly.


Communicate with your customers seamlessly across channels

With the Gleantap Inbox, you can send and receive both SMS and email messages, all in one place. This gives you the opportunity to transition the conversation seamlessly across channels depending on the context and customer preference. Plus, you can always review previous conversations in the same area, so you don’t have to look far to find what you need to respond.

Run quick-response support through Gleantap’s inbox

Having trouble engaging with customers and running your support desk? Gleantap’s inbox is perfect for handling large volumes of incoming text messages and emails all in one place. We even make it simple to set up templates for common responses to frequently asked questions, cutting down your response time.

Never miss another sales opportunity

Countless leads come to your website every day that you never get the chance to capture. With our chat-to-text widget, we give you the opportunity to start the conversation, making it easiest for new leads to reply and find out the information they need. Additionally, when they find out there is a real person on the other end, they’ll be far more likely to continue the conversation and, hopefully, convert.