How User Experience and Customer Experience Go Hand-in-Hand

When you first start to plan any marketing strategy, you often try your best…


7 Best Practices for Improving the Customer Experience

Over the course of the last few years there has been a subtle but prominent…


5 Customer Retention Strategies that Actually Work

Over the last few years, there has been a dramatic shift in both the amount of…


30 Customer Retention Tips For Fitness and Wellness Clubs - eBook

30 Customer Retention Tips for Fitness and Wellness Clubs Fitness and…


Client Retention Tips: How to Deal with Difficult Customers

In 2018, whether you know it or not, you have probably participated in some…


customer segmentation

A Beginner's Guide to Customer Segmentation

For anyone who is trying to step up their marketing in today’s economy, finding…


customer churn

6 Powerful Strategies for Tackling Customer Churn

For every small business, finding the right balance between acquiring new…


customer engagement

How Customer Engagement Makes You More Profitable

For every business, the idea of a better relationship with customers and…


engagement strategies

Boost Retention with These Powerful Engagement Strategies

It is often said that while businesses change, customers stay the same. While…


customer satisfaction

Customer Satisfaction And You: Making A Difference With Your Audience

Over the last few decades, a shift has taken place in the world of business.…