Personalize Appointment Reminders to Make Sure Customers Show Up
Gleantap helps you send personalized reminders, automate follow-ups, and re-engage customers who cancel, so more booked customers show up.
Leading Brands Reduce No-Shows with Gleantap
Allow Customers to Book Appointments Directly
Gleantap lets customers book appointments directly through a public calendar. Every booking automatically triggers reminder sequences to make sure customers arrive on time.
Public Calendar
Let customers book appointments based on your availability and eliminate double bookings.
Google and Outlook Sync
Sync all appointments across Google and Outlook calendars in real-time.
AI-Powered Booking
Let AI agents handle appointment booking, sync them to your calendar, and send email confirmations to customers.
See Every Customer's History Before You Follow Up
Gleantap builds a complete profile for every customer, including visits, purchases, conversations, and appointment history in one place. Your team has the full context to follow up the right way.
Complete Activity History
See every visit, purchase, call, and message logged chronologically in a single customer profile.
Membership and Appointment Tracking
View current membership status, upcoming appointments, and past no-show history directly from the customer profile.
Automatic Message Logging
Attach every call, text, and email to the customer profile automatically for context.
Stop Sending the Same Reminder to Every Customer
Gleantap lets you build dynamic segments based on appointment history, visit patterns, and engagement behavior. Identify customers most likely to miss/cancel.
Dynamic Segments
Automatically updated customer groups based on appointment filters, visit frequency, membership status, and engagement history.
Event-Based Filters
Segment customers by behavioral data like visit patterns and purchase frequency, not just demographics.
Custom Attributes
Build segments beyond default filters to identify no-show patterns specific to your business.
Build Reminder Journeys That Run on Autopilot
Gleantap lets you build multi-step reminder sequences that trigger automatically when a customer books an appointment. Send the right message at the right time across all channels, so customers never forget to show up.
Multi-Step Reminder Sequences
Build automated reminder flows that trigger the moment a booking is confirmed.
Timed Reminder Intervals
Add delays between each reminder step to send follow-ups at the right time.
Appointment Workflow Triggers
Automatically trigger email or SMS workflows based on appointment status change, including upcoming, completed, and no-show.
Re-Engage Customers Who Missed Their Last Visit
Gleantap lets you run automated follow-up campaigns that trigger based on customer behavior. Send personalized messages across all touchpoints and keep them engaged.
Automated Campaigns
Trigger email and SMS campaigns that fire automatically.
A/B Testing
Test multiple message variants across different lapsed customer segments to find what drives them back fastest.
Intelligent Sending
Send follow-up messages when the customer is most likely to engage based on their past behavior.
Let AI Handle the Conversations to Prevent Cancellations
Gleantap’s AI agents engage customers across chat and voice, 24/7. When someone tries to cancel, the AI steps in, captures the reason, and attempts to reschedule before they cancel at the last minute.
Multichannel AI Deployment
AI agents are active across web chat, SMS, WhatsApp, Facebook Messenger, and Instagram DMs.
Custom Intents
Set pre-defined behaviors that instruct the AI to attempt retention, offer alternatives, and steer conversations.
Smart Handoffs
Automatically transfer to a team member when the AI can’t resolve the conversation, with full context.
Reach Every Booked Customer on Their Preferred Channel
Gleantap sends appointment reminders and follow-ups across SMS, email, WhatsApp, Facebook Messenger, and Instagram DMs from one inbox. This makes sure your reminder gets through.
Unified Inbox
See all customer conversations across SMS, email, and social channels in one place.
Group Messaging
Send personalized reminders to multiple booked customers at once.
Automated Response
Trigger replies instantly when a customer responds to a reminder.
Track No-Show Trends and See What's Improving
Gleantap gives you a clear view of completed and no-show appointments across any time frame. Track trends, measure reminder performance, and use real data to create smarter follow-up strategies.
Appointment Report
See a breakdown of completed vs. no-show appointments for any time period.
Flow Reports
See how each reminder step performs, from delivery and open rates to clicks.
Scorecards
Track no-show trends over time with table and trend views that show how your rate is changing.
Dozens of seamless integrations
The best software products play well with others. From data and metrics to marketing system and sales, we help you unify all your data to get a full overview of each and every customer.
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Prevent Last-Minute Cancellations and Recover Lost Revenue
Gleantap helps you send timely, personalized reminders and follow-ups so fewer customers miss their appointments, and your team spends less time chasing them down.
Prevent Last-Minute Cancellations and Recover Lost Revenue
Gleantap helps you send timely, personalized reminders and follow-ups so fewer customers miss their appointments, and your team spends less time chasing them down.