text opt in best practices

8 Text Opt in Best Practices (With Examples)

SMS Marketing can be a powerful tool, but without the right text opt in best practices, your campaign can be sunk before it begins. Check out these 8 best practices (with examples) and take your next campaign to a whole new level!

FitMetrix: A Focus on Customer Experience

One of the best investments you can make in 2018 is in customer experience. See how FitMetrix was able to find success by making this a focus and how you can as well!

30 Customer Retention Tips For Fitness and Wellness Clubs – eBook

Looking for help fighting customer churn and retaining more customers? This Ebook is perfect for you! 30 Customer Retention Tips for Fitness and Wellness centers is the starting point you need to take on customer retention!

Top 4 Brands That Are Harnessing the Power of SMS Marketing Strategies

As more brands get involved in SMS marketing strategies, the more powerful SMS becomes. Check out these 4 big brands and see what they have done to achieve success with this new marketing channel!

How to Choose Text Marketing Keywords for Your Next Campaign

Finding the right text marketing keywords for your SMS campaign can be difficult if you won't know where to start. Thankfully, we have put together this guide to help you do exactly that with some best practices thrown in along the way!

6 Effective SMS Marketing Tips for Small Businesses

SMS Marketing has the power to transform the marketing plan of any small business. See exactly how we do so with these 6 effective SMS marketing tips!

Client Retention Tips: How to Deal with Difficult Customers

Despite having a good client retention program, there will always be difficult customers. Check out these 7 tips for turning problem customers into lifelong clients!

PlumIQ: Optimize Your Customer’s Journey from Day One

PlumIQ has been helping fitness owners to optimize their member's journey from day one. Learn from their success and see how you can improve your own customer retention campaign!

customer segmentation

A Beginner’s Guide to Customer Segmentation

Customer segmentation is the practice of dividing your audience into different groups in order to better serve your audience. See the why and how of this retention technique with our beginner's guide!


Netpulse: Bringing Mobile to the Fitness World

Netpulse has been improving fitness clubs and gyms across the globe through mobile technology for almost two decades. See what can be learned from their success when it comes to customer engagement and retention!

analytics tools

[Simple Tips] How to Use Mobile Analytics Tools To Stay Ahead Of Customers

Data-based decision making can help your company stay ahead of your customers. See how mobile analytics tools can help you with this and more within!


Perkville: The Power of Customer Loyalty

Customer loyalty has never been more important than today, but it wasn't always that way. Learn from one of the pioneers of customer loyalty with this profile of Perkville.