Glossary

First-Party Data

First-party data is information collected directly from your customers through your own channels — website visits, purchase history, form submissions, app usage, email interactions, and in-person interactions.

First-Party vs. Third-Party Data

First-party data comes from your direct relationship with customers. Third-party data is purchased from external aggregators. With increasing privacy regulations (GDPR, CCPA) and the deprecation of third-party cookies, first-party data has become the most valuable and reliable data source available.

Types of First-Party Data

  • Behavioral: Website visits, clicks, purchases, check-ins
  • Transactional: Purchase history, payment records, plan details
  • Declared: Form submissions, survey responses, preferences
  • Engagement: Email opens, SMS responses, app activity

Why It Matters

First-party data is more accurate, more privacy-compliant, and more actionable than any other data type. It's the foundation of personalization, behavioral segmentation, and predictive analytics.