Blog
ABC Financial: Streamlined Services for Customer Success
ABC Financial has been helping health and fitness clubs since the early 80s to streamline their services for customer success. See what can be learned from 30+ years of crafting exception customer experiences!
Upgrading your Bulk SMS Messaging Campaign in 6 Painless Steps
Getting your bulk SMS campaign exactly right can be difficult without the right approach. Thankfully, we walk you through exactly how to upgrade your campaign in 6 painless steps!
Fitness Club Spotlight: The Alaska Club
Every few weeks we take a look at different fitness clubs that are changing the game in regards to customer engagement and retention. Today we look at the uniqueness of the Alaska Club and what can be gleaned from over three decades of success!
ClubReady: Creating an All-in-One Fitness Solution
In the world of fitness, niche markets are typically the way to go. However, ClubReady has focused on finding a better way with their all-in-one solution. See what we can learn from their success and apply it to your own business today!
Short Message Service Marketing: The Key to Customer Retention
Mobile marketing is becoming a valuable component of customer retention marketing. See how to incorporate short message service marketing into your campaign and retain more customers than ever before!
Fitness Club Spotlight: Throwback Fitness
Our first Fitness Club Spotlight takes a look at NY-based Throwback Fitness, a company that has taken their customer’s experience to a whole new level. See what they are doing right and what best practices can be gleaned from their story!
How To Increase Opt-ins And Properly Promote SMS Marketing Campaign
Looking to begin an SMS campaign, but unsure how to increase opt-ins and grow your audience? We walk you through how to grow your subscriber list and provide value to your audience with your SMS campaign!
FitMetrix: A Focus on Customer Experience
One of the best investments you can make in 2018 is in customer experience. See how FitMetrix was able to find success by making this a focus and how you can as well!
Top 4 Brands That Are Harnessing the Power of SMS Marketing Strategies
As more brands get involved in SMS marketing strategies, the more powerful SMS becomes. Check out these 4 big brands and see what they have done to achieve success with this new marketing channel!
6 Effective SMS Marketing Tips for Small Businesses
SMS Marketing has the power to transform the marketing plan of any small business. See exactly how we do so with these 6 effective SMS marketing tips!
Client Retention Tips: How to Deal with Difficult Customers
Despite having a good client retention program, there will always be difficult customers. Check out these 7 tips for turning problem customers into lifelong clients!
PlumIQ: Optimize Your Customer’s Journey from Day One
PlumIQ has been helping fitness owners to optimize their member’s journey from day one. Learn from their success and see how you can improve your own customer retention campaign!