Fitness CRM Software to Attract New Members and Increase Revenue
Gleantap CRM helps you manage customers, track member activity, and automate campaigns across all touchpoints. Convert trial sign-ups faster, send instant follow-ups, and increase revenue per member with targeted campaigns.
Gleantap Delivers Real Business Outcomes
2.1x
More Conversions
<60s
Speed to Lead
$158K
New Revenue per Location
Fitness Software Built for Leading Brands
Gleantap helps fitness studios and gyms connect every touchpoint, automate real-time engagement, and convert curious visitors into loyal members.
Sarah D.
“Excellent customer support. They resolved a time-sensitive segmentation issue quickly and efficiently.”
Jeronimo P.
“Very responsive support and stable platform. We’ve used it for years with no major issues.”
Eliana L.
“I enjoy reaching out to my customer base and sending promos and specials to generate more business.”
See All Customer Info and Interactions At a Glance
Gleantap captures customer data, including contact info, visits, purchases, club memberships, billing records, behaviors, and fitness needs on a single dashboard.
Customer Profiles
See full customer history, including all memberships, visits, conversations, and preferences, under one profile.
Cross-Location Tracking
Recognize customers across multiple locations for personalized messages and campaigns.
Event-Based Segmentation
Add customers in groups by shared behavior patterns, instead of just demographics.
Customize Your Sales Cycles to Close Deals Faster
Gleantap tracks every customer from first inquiry to membership signup. Move prospects through your sales process with visual pipelines to get more members and make them stay longer.
Custom Pipeline Stages
Set up pipeline stages for trial sign-ups, new member onboarding, win-back campaigns, or membership renewals based on your business goals.
Kanban Board View
Use the drag and drop interface to create customer cards with color-coded stages that include name, contact info, sign-up source, and priority level.
Automatic Stage Movement
Create custom rules to define customer stages based on their behavior, visits, and engagement.
Make Sure Every Inquiry Gets Timely Follow-Ups
Gleantap collects trial sign-ups and membership inquiries from your website, Facebook, Instagram, and Google Ads, then routes them to the right sales rep. Your team can follow up within minutes, book intro sessions faster, and convert more trials.
Customer Capture
Sync trial sign-ups from Facebook Ads, Google Ads, website forms, and your billing system into your CRM.
Real-Time Notifications
Notify your sales team instantly when a new lead comes in so they can follow up fast.
Smart Assignment Rules
Guide customers to the right members by membership type, location, or inquiry source.
Convert More Visitors Into Members and Keep Them Engaged
Gleantap helps you create waivers, surveys, and membership signup forms to capture data. Use our AI Agent to handle routine questions, book appointments, and run retention conversations to keep members engaged.
Waivers and Intake Forms
Collect digital signatures, member preferences, and fitness goals on iPad-based forms that sync instantly to each member's profile.
Checkout Forms
Let members sign up for memberships or class packs directly on the form with an express checkout connected to your billing system.
Surveys and Feedback
Run NPS surveys and collect member feedback to spot issues early and improve the member experience.
Manage Customer Conversations Across All Channels
Gleantap lets your front desk and sales team respond to member questions from SMS, email, web chat, Facebook, Instagram, and phone calls in one inbox. Every conversation gets logged to the member's profile, so anyone on your team can pick up where the last person left off.
Unified Inbox
Respond to SMS, email, Facebook, Instagram, and WhatsApp from a single screen.
Built-in VoIP Calling
Call leads directly from your browser, mobile app, or desk phone without switching tools.
AI Handoffs
Let AI handle routine questions 24/7 and route qualified customers to your sales team.
Send Targeted Campaigns to Get More Membership Sign-ups
Gleantap connects your sales pipeline with marketing automation. Create behavior-driven workflows that trigger personalized campaigns in real-time to convert trials faster.
Customer Journeys
Use pre-built journey templates for trial follow-ups, renewal reminders, win-back sequences, and class promotions with one click.
Behavioral Triggers
Send messages automatically when members miss classes, don't check in for 30 days, or their membership is expiring soon.
SMS and Email Automation
Reach members by SMS or email from a single platform to upsell membership tiers or send timely follow-ups.
Track Check-Ins, Trial Conversions, and Sales Performance
Gleantap shows you actionable insights on which members are checking in regularly, who's falling off, and how your team is converting trials into memberships. This helps you improve your sales process and make smarter marketing decisions.
Analytical Dashboards
Track lead pipeline status, trial conversion rates, team performance, campaign engagement, and best times to reach members.
Member Segment Reports
Analyze any member group by check-in patterns, class attendance, purchase history, and lifetime value to identify who needs attention.
Custom Scorecard
Monitor new member growth, sales metrics, and team activity across all your locations in one view.
Gleantap Integrates Seamlessly with Tools Fitness Businesses Already Use
Gleantap connects with your existing fitness billing, member management, and class scheduling systems.
Frequently Asked Questions
Read the Latest From Our Blog
Holistic Fitness Software to Manage Your Sales and Marketing
Gleantap combines sales, marketing, and customer support into a single platform, so you can manage all your operations without switching between multiple tools.
Omnichannel Inbox with AI Agents
Omnichannel Inbox lets you manage patient conversations from SMS, email, Facebook, Instagram, WhatsApp, and web chat in a single inbox. AI Agents handle routine questions and appointment bookings.
Learn MoreMarketing Automation
Marketing Automation helps you create campaigns for new inquiries, recall reminders, and reactivation messages to lapsed patients.
Learn MoreSales CRM
Sales CRM provides unified customer profiles, pipeline visibility, and task assignment to increase conversion.
Learn MoreLoyalty & Gamification
Loyalty and Gamification let you create a reward system with points, badges, challenges, and tiered levels.
Learn MoreMost customers are leaving positive reviews across channels. Your brand reputation is strong and well-maintained.
Reputation Management
Reputation and Review Management centralizes reviews from Facebook and Google in one dashboard.
Learn MoreImprove Conversions and Retain Members Longer with Gleantap’s Fitness CRM Software
Gleantap fitness CRM software helps you consolidate customer profiles, automate follow-ups, and personalize every sales stage, so you can get more members and grow your fitness business.
Improve Conversions and Retain Members Longer with Gleantap’s Fitness CRM Software
Gleantap fitness CRM software helps you consolidate customer profiles, automate follow-ups, and personalize every sales stage, so you can get more members and grow your fitness business.
Gym CRM Software That Does More Than Manage Members
Most gym CRM software is really gym management software with a contact list attached — built to run billing, scheduling, and check-ins, with lead follow-up and retention treated as an afterthought. Gleantap approaches it from the opposite direction. It's a dedicated CRM for gyms and fitness studios, built around the two moments that decide your revenue: converting a new lead before their interest cools, and re-engaging a member before they cancel.
That means AI agents answering every inquiry in under 60 seconds by text and voice, automated trial-conversion and win-back journeys, loyalty and rewards that keep members showing up, and review generation that compounds your local search presence. And because Gleantap layers on top of the booking and billing platform you already run — Mindbody, club management systems, or franchise stacks — you add the engagement layer without migrating your operations.
| Capability | Typical gym management CRM module | Gleantap |
|---|---|---|
| Speed to lead | Hours — staff-dependent follow-up | Under 60 seconds, automated on every channel |
| Lead conversations | Templated email sequences | AI voice & chat agents that answer questions and book tours |
| Retention | Basic at-risk reports | Behavior-triggered win-back journeys, loyalty & gamification |
| Reviews & reputation | Not included | Automated Google & Facebook review generation and responses |
| Multi-location & franchise | Per-location silos | Cross-location profiles, corporate campaigns with local flexibility |
| Your existing software | Rip and replace | Integrates with the management platform you already use |
Whether you run a single boutique studio or a multi-location gym franchise, Gleantap gives your team one system for lead management, member engagement, and revenue growth — trusted by leading brands like Gold's Gym.