Customer Segmentation

Customer Segmentation Software to Know Exactly Who to Target and When to Reach Them

Gleantap helps you segment customers based on behavior, traits, and events. Send targeted campaigns that match each customer's needs, reduce wasted spend, and drive more revenue from your existing customer base.

🖼️ 9:41 Segmentation Has filled the form New customer in-take Has responded to fitness goal Weight loss Enroll in weight loss journey

Trusted by Leading B2C Brands

Golds Gym Logo
Excel Fitness Logo
Altitude Logo
Bikram Yoga Logo
One Health Clubs Logo
Denver Health & Fitness Logo
212 Fitness Logo
Rebounderz Logo
Urban Golf Performance Logo
BoulZeye Logo
Vent Fitness Logo
Club24 Logo
MVP Sports Clubs Logo
FunQuest Logo
BodyRok Logo
BodyFitTraining Logo
Launch Entertainment Park Logo
Ropes of Southern Utah Logo
Golds Gym Logo
Excel Fitness Logo
Altitude Logo
Bikram Yoga Logo
One Health Clubs Logo
Denver Health & Fitness Logo
212 Fitness Logo
Rebounderz Logo
Urban Golf Performance Logo
BoulZeye Logo
Vent Fitness Logo
Club24 Logo
MVP Sports Clubs Logo
FunQuest Logo
BodyRok Logo
BodyFitTraining Logo
Launch Entertainment Park Logo
Ropes of Southern Utah Logo
Event-Based Segmentation Tool

Target Customers Based on Real Behavioral Data

Gleantap’s visual segment builder helps you group customers by behavioral patterns like visit frequency, purchase history, and engagement activity. This helps you send targeted campaigns that match their actions at different journey stages.

Behavioral Grouping

Group customers by patterns like visit frequency and purchase history.

Visual Builder

Use a simple interface to design complex segments without code.

Targeted Outreach

Send campaigns that precisely match actions at different journey stages.

No bookings in last 3 months Has a birthday in next 7 days First class today pilates Membership type tier 1 Is an active member Has 3 or more bookings Has attended a birthday party before Has a birthday in next 30 days
Attribute-Based Segmentation

Create Hyper-Targeted Segments for Better Engagement

Gleantap layers demographic attributes with behavioral events and timeframes to create precision targeting that reflects actual customer value. You can target by age ranges for specific class promotions, membership types for renewal campaigns, or birthdays for loyalty offers.

Precision Targeting

Layer demographic data with behavioral events for highly specific segments.

Value Enrichment

Focus your marketing on the segments that drive the most actual business value.

Multi-Layered Logic

Combine age, membership type, and behavior into single, powerful groups.

Dynamic Segmentation

Segments That Update as Behavior Changes

Build dynamic segments that update automatically as customers visit, purchase, or engage with your campaigns. When someone’s activity shifts, they automatically move into the right segment so they receive relevant messages.

Real-Time Updates

Segments refresh automatically as customer behaviors and traits change.

Automated Placement

Ensure customers always receive the most relevant message for their current state.

Adaptive Campaigns

Launch campaigns that respond instantly to shifts in customer activity levels.

Segment name Enter Segment name Type Static Dynamic
Segment Based Sales and Support

Build Segments From Sales Stage, Ratings, and Survey Data

Gleantap lets you build segments based on where a prospect sits in your sales pipeline, internal ratings your team has collected, and form responses. This way, your sales and support teams reach out with full context before every conversation starts.

Sales Context

Segment based on pipeline stage to tailor your sales outreach perfectly.

Feedback Logic

Use ratings and survey data to group customers for support or advocacy.

Full History Access

Empower your team with segments that reveal complete context before contact.

Samantha William Loyal Customer 15 days ago Last purchase: 2018 Purchase in 1 last year: True Loyalty program: Additional filters Last purchase Less than 45 days ago And Purchase likelihood Is High And Loyalty program member Less than True
Segment Based Analysis & Insights

Find Your Ideal Customer, Compare Segments, and Track Growth Patterns

Gleantap's built-in segment reports help you view gender, age, visit frequency, purchase behavior, and source attribution for any customer group you build. Compare loyal customers against churners, identify your profitable segments, and allocate marketing spend based on actual retention data.

Growth Tracking

Monitor how your segments evolve over time to identify brand health trends.

Comparative Analysis

Compare loyalists vs. churners to find patterns that drive long-term value.

ROI Allocation

Allocate your marketing budget based on data from your most profitable segments.

Membership status is Cancelled Cancel date in last 24 mo Gender List 1 List 2 List 3 List 4 Age Lifespan Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
integrations

Dozens of seamless integrations

The best software products play well with others. From data and metrics to marketing system and sales, we help you unify all your data to get a full overview of each and every customer.

Mindbody logo integrationDaxko logo integrationABC Fitness logo integrationJonas Fitness logo integrationSquare logo integrationShopify logo integrationZapier logo integrationCenterEdge logo integration
Explore Integrations
FAQs

Frequently Asked Questions

Customer segmentation divides your customer base into specific groups based on shared characteristics or behaviors. This helps you send targeted campaigns that match what different customers actually need for higher conversion and retention.
Gleantap offers event-based segmentation based on visit frequency, purchase patterns, and service usage. Most platforms only let you filter by basic demographics. Gleantap tracks actions that help you see who’s ready to buy or at risk of canceling.
Event-based marketing automation triggers campaigns and messages automatically when customers perform specific actions like visiting multiple times, making a purchase, or showing signs of disengagement. This helps you deliver relevant outreach at the right moment for higher engagement or conversion.
Marketing segmentation tools help you send relevant messages to people most likely to respond instead of wasting budget on everyone in your database. When you target members by their preferences or needs, you get higher engagement rates and better ROI.
Gleantap is the best behavioral segmentation software for B2C multi-location businesses and enterprises. Our platform offers event-based segmentation, custom attributes, dynamic segmentation, and built-in segment analysis.
Blog

Read the Latest From Our Blog

Target Your High-Value Customers With Event-Based Segmentation

Gleantap segments customers into targeted groups based on real behavior. Send the right campaigns and personalize every stage of your customer journey for higher conversion and retention.