Salon CRM Software To Get More Clients and Grow Revenue
Gleantap CRM brings every customer, appointment, follow-up, and interaction to a single dashboard.
Gleantap Delivers Real Business Outcomes
3x
Increase in Show Rate
78%
More repeat class bookings
30%
Increase in Revenue per Customer
Trusted by Leading B2C Brands
Gleantap helps salons, spas, and barbershops manage customer data, improve real-time engagement, and provide personalized experiences.
Val N.
“Strong automation capabilities helped us improve workflows, especially for overdue and follow-up automations.”
Jennifer B.
“We can keep our phone number while using SMS + CRM together. Integration with Mindbody is a huge plus.”
Eliana L.
“I enjoy reaching out to my customer base and sending promos and specials to generate more business.”
Centralize Customer Data to Deliver Memorable Experiences
Gleantap gives you one dashboard to view customer data and track conversations, so your team always knows who they're serving.
Customer Profiles
View complete customer history, including contact info, visits, appointments, and conversions, under individual profiles.
Cross-Location Visibility
Recognize returning customers at every branch to provide personalized service.
Event-Based Segmentation
Group customers by shared attributes, actions, and behavior, beyond just demographics.
Track Every Sales Stage Across All Touchpoints
Track every customer from first contact to booked appointment across all channels. See who needs a follow-up today, which customers are ready to book, and where prospects are getting stuck.
Visual Pipeline Stages
Organize leads into custom stages and see your entire sales process at a glance.
Automatic Task Assignment
Set up rules to assign follow-up tasks when leads hit specific stages.
Kanban Board View
Drag and drop client cards between sales stages. Each card shows name, contact info, sign-up source, and priority level.
Book Appointments and Send Timely Reminders
Gleantap's booking calendar lets prospects schedule appointments that sync directly to your internal calendar. This frees up your front desk and helps you book more customers every day.
Booking Links
Share a calendar link on your website or in campaigns to book directly on the platform.
AI-Powered Booking
AI agent books consultation appointments when clients text, message on Instagram, or chat on your website.
Calendar Integration
Sync appointments with Google and Outlook calendars so your team sees everything in one place without checking multiple systems.
Create Campaigns That Increase Sign-Ups and Repeat Bookings
Track customer behavior and actions across all touchpoints and use them to build personalized marketing campaigns.
Recipe Library
Use drag-and-drop editor and pre-built journey templates to build high-converting campaigns and journeys.
Custom Workflows
Create dynamic sales flows for each customer stage that trigger specific campaigns or messages.
SMS and Email Automation
Send SMS or email from a single platform to upsell salon packages or send timely follow-ups.
Manage Customer Conversations From One Place
Gleantap brings every conversation from email, SMS, Instagram DMs, Facebook Messenger, WhatsApp, and web chat into one inbox. This gives your team complete context.
Unified Inbox
Handle texts, emails, calls, Instagram DMs, Facebook messages, and WhatsApp conversations from a single dashboard.
Click-to-Call Integration
Call clients directly from their profile and have the conversation automatically logged.
Team Collaboration
Assign conversations to specific team members, leave internal notes, and track follow-ups.
Collect Client Reviews to Build Your Online Reputation
Gleantap centralizes feedback and surveys from Google and Facebook into a single dashboard. Monitor your reviews, automate post follow-ups, and respond to online comments to maintain your brand credibility.
Automated Review Requests
Trigger review request campaigns automatically after appointments.
Review Dashboard
See all Google and Facebook reviews across every location in one place and filter by sentiment, date, or specific salon.
AI-Suggested Responses
Get AI-generated reply suggestions for positive, negative, and neutral reviews to respond faster.
Track Customers, Sales Performance, and Profitability
Gleantap gives you real-time insights into your customer data and interactions. Track who's converting, which pipeline stages work best, and how each team performs across all branches.
Pipeline Reports
See lead counts at each stage, conversion rates between stages, and team member activity within your sales pipeline.
Custom Scorecards
Build dashboards that track metrics important to you and break them down by location or time period.
Segment Analysis Reports
Create reports and filter any segment by gender, age, lifespan, average check-ins, and average purchase.
Dozens of seamless integrations
The best software products play well with others. From data and metrics to marketing system and sales, we help you unify all your data to get a full overview of each and every customer.
Frequently Asked Questions
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Comprehensive Salon Software to Manage Your Client Relationships
Gleantap combines client management, marketing automation, and customer communication into a single platform.
Omnichannel Inbox with AI Agents
Omnichannel Inbox lets you manage patient conversations from SMS, email, Facebook, Instagram, WhatsApp, and web chat in a single inbox. AI Agents handle routine questions and appointment bookings.
Learn MoreMarketing Automation
Marketing Automation helps you create campaigns for new inquiries, recall reminders, and reactivation messages to lapsed patients.
Learn MoreSales CRM
Sales CRM provides unified customer profiles, pipeline visibility, and task assignment to increase conversion.
Learn MoreLoyalty & Gamification
Loyalty and Gamification let you create a reward system with points, badges, challenges, and tiered levels.
Learn MoreMost customers are leaving positive reviews across channels. Your brand reputation is strong and well-maintained.
Reputation Management
Reputation and Review Management centralizes reviews from Facebook and Google in one dashboard.
Learn MoreReduce No-Shows and Increase Rebookings with Gleantap's Salon CRM Software
Gleantap salon CRM software helps you unify client data, automate booking reminders, and personalize every interaction, so you can grow your salon business.
Reduce No-Shows and Increase Rebookings with Gleantap's Salon CRM Software
Gleantap salon CRM software helps you unify client data, automate booking reminders, and personalize every interaction, so you can grow your salon business.