Enterprise Customer Engagement Platform for Higher Conversions at Scale
Gleantap helps B2C enterprises unify customer data, run branded campaigns, and give every team the context they need to convert and retain more customers at scale.
Unify Customer Data
Break down data silos across marketing, sales, and customer service so your teams can provide personalized experiences.
Control Your Brand While Empowering Local Teams
Set brand standards at corporate and give local managers the tools to run campaigns that win customers in their market, all without sacrificing consistency.
See Which Locations Convert Best and Why
Compare sales and marketing performance across all locations. Replicate what's working at your best locations and fix what's broken at underperformers.
Trusted by B2C Enterprises Engaging Over 50+ Million Customers
Manage Millions of Customers in Real-time From One Dashboard
Unify customer data from every customer touchpoint and sync with your existing tools, all from a single system.
Customer Profiles
See complete customer history, including contact info, location, visits, purchases, memberships, and conversations in a single view.
Real-Time Data Sync
Automatically sync customer data from billing systems, marketing software, support platforms, or connect using an open API.
Cross-Location Tracking
Recognize the same customer across all locations to prevent duplicate records.
Build Customer Journeys Based on Real Behavior
Build customer journeys based on customer behavior. Send on-brand campaigns and messages at the right time across all channels.
Recipe Library
Use pre-built journey templates or build your own template library for all your local teams.
Cross-Channel Orchestration
Guide customers at every sales stage through different channels, including SMS, phone calls, email, and AI chat.
Custom Workflows
Build workflows with if/then logic that automatically moves customers through personalized paths based on their actions.
Maintain Consistent Experience Across Every Location
Gleantap helps you systemize the same marketing, sales, and support processes across all locations, so every customer gets the same great experience. Local teams can use this data to execute win-back campaigns.
Brand-Level Visibility
View all customer data, campaigns, and performance metrics across every location from one dashboard.
Flexible Workroom Structure
Set up one workroom per store or create individual workrooms.
Scalable Structure
Add new locations, restructure territories, or adjust workroom assignments as you grow.
Track Every Customer Across Your Entire Brand
Gleantap gives every sales rep the complete customer context they need to close deals faster.
Kanban Boards
Move prospects between stages with drag-and-drop kanban boards that show where every deal stands in real-time.
Pipeline Management
Create multiple sales pipelines with custom stages that match your sales process.
Task Assignment
Assign and route customers to the right sales rep with round-robin rules or manual assignment.
Send Personalized Campaigns That Resonate With Customers
Gleantap allows you to personalize your marketing campaigns with automated emails and SMS based on visit patterns, purchase behavior, and engagement levels.
AI-Powered Messages
Send messages when each customer is most likely to engage based on their historical open and click behavior.
Branded Content
Create SMS and emails using drag-and-drop editors and ready-made templates that match your brand guidelines.
AI Copilot
Generate on-brand messages that resonate with your customers based on past interactions and behavior patterns.
Manage Your Customer Interactions in One Place
Track all your customer communications across SMS, email, phone calls, Facebook Messenger, WhatsApp, Instagram DMs, and web chat in one unified inbox. Give your teams all the context they need so customers get relevant experiences.
Centralized Inbox
View SMS, email, Facebook Messenger, WhatsApp, Instagram DMs, and phone conversations from one inbox.
Quick Follow-Ups
Send timely responses triggered by customer behavior or time delays to avoid drop-offs.
AI Handoffs
Let AI pick up routine conversations and questions 24/7 and transfer complex inquiries to the support team.
Track Why Customers Churn and What Drives Revenue
Gleantap shows you which campaigns generate the highest conversion, what attracts customers, and where churn is spiking. This helps you allocate brand resources to markets that grow the business.
Custom Scorecards
Build dynamic dashboards with custom metrics specific to your business priorities and compare performance across all locations in real-time.
Multi-Location Benchmarking
Track conversion rates, response times, and campaign performance by location.
Segment Analysis
Analyze customer demographics, visit frequency, purchase patterns, and lifespan within any customer segments.
Dozens of seamless integrations
The best software products play well with others. From data and metrics to marketing system and sales, we help you unify all your data to get a full overview of each and every customer.
Frequently Asked Questions
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Increase Customer Engagement with Personalized Campaigns
Gleantap helps enterprises centralize customer data from every location so you can track behavior patterns and optimize campaigns.
Increase Customer Engagement with Personalized Campaigns
Gleantap helps enterprises centralize customer data from every location so you can track behavior patterns and optimize campaigns.